This Quality Management System is in full compliance with the requirements of ISO 9001-2000 in addressing the processes of Management responsibility, resource management, product realization and measurement with analysis and continuing improvement.

The Quality Management System incorporates a structured organization with clearly defined responsibilities and communication links.

All resources, including people, materials, equipment and workplace are so controlled as to protect the quality of the service in pursuit of continuing customer satisfaction.

Product and resource performance is recorded, measured and analyzed as a basis for continuing business improvement.